Pro-Tech Managed ITWe maintain and manage your mission-critical systems for one monthly flat fee. Services Included: Backup management and monitoring Connectivity Monitoring Online Ticket Management File Sharing and Security administration Event Log Monitoring Patch Management Executive Reporting Remote Control Support Vendor Management Break-FixWe’re there when you need us for one monthly fee Server break/fix and repair Switches/Routers/Firewall/Content or spam Filter issue resolution Workstation Support and guidance Peripheral Support for printers, scanners and other devices User management, maintenance and support Email Management – Microsoft 365 end to end support, Google Workplace support, Spam solution support Hourly ServicesInstallation and crisis services when you need help Server down emergencies both onsite and/or remote Network down emergencies both onsite and remote Migration services – To/From Exchange, Microsoft 365, and Google Workplace Wireless Access management and support Web Design and DevelopmentProfessional sites that promote your business or education, vision, mission and goals. Agile Responsive designs for a unified experience across all platforms WordPress Wizards Search Engine Optimization E-Commerce Pro-Tech Backup as a ServiceTurn over your backups to us for secure incremental and full backups Monthly restores to test reliability and functionality Monthly reports on successful backups End-to-end setup, monitoring, and maintenance of your data using industry-leading software. Pro-Tech Antivirus as a ServiceLet us remotely install industry-leading antivirus into your workstations Remote deployment/monitoring and support Zero-day patching and assistance with exploits, malware and viruses. Pro-Tech End User SupportOur industry-leading remote support software will assist with user issues Help desk on call 24/7 No issue to big or too small Talk to us about your current software platforms and maintenance needs Canyon Horizon Technology Solutions
